Covid-19 update

Update on the 29th of May 2020.

Dear patients,
Following the announcement by the government on 28th May, we are incredibly pleased and excited to announce that we will be re-opening Witney Dental Practice from Monday 8th June 2020!
We have had to cancel numerous appointments since the lockdown began 3 months ago and will initially be prioritising appointments for our existing patients who have had dental emergencies or appointments cancelled, in order of urgency. Please do not attend the clinic unless you have an appointment. 

Below we have listed new protocols for the practice

Communicate medical circumstances, and medical history beforehand online or on the phone

Communicate dental problems and symptoms beforehand on the phone or online to assure the right treatment planning

Reduce contact to others during your dental visit (except dentist and nurse)

Reduce contamination by aerosol or touch

Simplify payment options to avoid unnecessary congestion

Optimise the air quality in our surgeries

Optimise surgery times to assure all treatment can be fulfilled in one session

Dedicate certain surgery times to vulnerable or elderly patients

Before entering the practice

Before reopening we will contact you to do a Pre-attendance assessment which includes your medical history, personal details and other forms. This link will be sent to you shortly via Email or SMS. Please fill out all the requested information as much as you can so we can assess the individual risk factor and communicate with you via Emails or messages. Please make sure the questionnaires are completed as soon as possible.

Please be aware that we will first book in all the dental emergencies which accumulated in the last weeks. We are also planning on extending our surgery hours to accommodate our patients in need of dental treatment. A reduced amount of dentists will work on a day with their team and a rotation system will assure that your dentist is available for you. Your dentist or the receptionist will contact you via Mail or phone to get familiar with your symptoms or dental problem beforehand

https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from- coronavirus/

The day of your appointment

We are asking you to wait outside or in your car until we contact you by phone. This is to avoid any waiting time within the premises . You will be greeted by one of our staff members keeping the safety distance and advising you to sanitise your hands and to place a mask at the entrance area of the practice. Your temperature will be assessed at the entrance. Our staff temperature is also monitored on a daily basis. Then you will be guided into the surgery where everything will be ready to start the dental treatment.

In the surgery

You will be covered by an apron and we would like you to rinse with a mouthwash provided for you. During the dental treatment we will use something called a rubber dam to reduce the release of droplets out of your mouth. We also installed into each surgery an air purifier/steriliser which kills airborne viruses and bacteria and cleans the air during the treatment on a normal setting and in between patients on a turbo-setting. The dental team will look a bit different as we will be even more covered up using our Personal Protective Equipment but don’t worry, we are still the same people underneath and we will try to make this time in the dental chair as joyful as ever. 

After the Treatment

After the treatment you will be guided out of the premises.

Payment can be done up front/afterwards over the phone or afterwards monitored by our staff member.

Please DO NOT enter the practice without an appointment and do not enter the waiting room. The bannisters, door handles, and other surfaces will be disinfected meticulously and regularly.

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

Thank you for all your messages and support. We really appreciate it. 

Please get in touch with us

enquiries@witneydentalpractice.co.uk

Tel 01993 702415 (please be patient, lines are going to be very busy)

March 23rd, 2020 | Uncategorized | No comments

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